COVID-19 Temporary Closure

Max's Sports Bar, Apache Greyhound Park and Entire American Greyhound Racing OTB Network to Close Temporarily

The situation surrounding coronavirus (COVID-19) is rapidly developing, and we continue to be focused on efforts at our facilities to protect the health and safety of our guests and employees. In cooperation with the State of Arizona’s mandate to close restaurants and bars, we will temporarily close the venues effective immediately and until further notice.

We will be communicating as quickly as possible with our employees to assist them during this period. We thank them for their ongoing diligence and ability to adapt in a very fluid and unprecedented circumstance.

To date, we have worked to protect public health by following State guidelines including following CDC guidelines on sanitizing protocols and cleaning throughout our venues. We will remain in close touch with State and County health officials and we look forward to reopening our property and continuing to provide a clean, safe environment.

We apologize for the inconvenience to our guests and look forward to hosting them again in the near future. Information will be updated on this page and and our Facebook page Facebook.com/MaxsSportsBar and Facebook.com/ApacheGreyhoundPark/

FAQs

How long will American Greyhound Racing be closed? 

We are closely monitoring the situation and following the guidelines issued by federal, state and local health authorities, including the CDC. Once it is determined that it is safe to reopen, we will communicate all information here on our website and on social media channels, Facebook.com/MaxsSportsBar and Facebook.com/ApacheGreyhoundPark/.

What is being done for employees – will they continue to get paid and receive benefits?

We have communicated with our employees about how we are able to assist them during this period. We thank them for their ongoing diligence and ability to adapt in a very fluid and unprecedented circumstance. 

If you're an associate, please call the Associate Service Center at (877) 936-2272 and choose option 5 for any questions.

I visited your property the past few weeks, am I at risk of exposure? 

American Greyhound Racing has worked to protect public health by following the Arizona Department of Health and CDC guidelines. If you are symptomatic, please follow the Arizona Department of Health and CDC guidelines.  

Is Max’s Sports Bar or Apache Greyhound Park offering take out?

At this time, the entire property is temporarily closed.  American Greyhound Racing will communicate all information here on our website and on social media channels, Facebook.com/MaxsSportsBar and Facebook.com/ApacheGreyhoundPark/ when it is determined safe to reopen. 

What about my “More for the bettor” points? Will they expire while you’re closed?

Your “More for the bettor” points are safe. American Greyhound has suspended all points and tier status expiry during the closure and until further notice. “More for the bettor” points will not expire while the property is closed.

Where can I get updates on your plans to reopen?

American Greyhound Racing will communicate all information for reopening here on our website and on social media channels, Facebook.com/MaxsSportsBar and Facebook.com/ApacheGreyhoundPark/.

Where can I obtain my 1099 form?

Guests can fill out the Contact Us to request a 1099 form. The personal information required to complete the request include:

First & Last Name
Phone
Email
Player ID (your member ID on your player’s card)
Driver's License Number (not license plate)

Please ensure the details provided are accurate and complete. Unfortunately, we cannot process 1099 form requests if your Player ID and driver’s license data does not match our records.

Please allow 3 business days for a member of our team to review and process this request.

At this time only 2019 1099 forms can be processed; American Greyhound will be able to process other years once we reopen.

I have a winning racing wager ticket. How do I cash it before it expires?

Guests have 365 days to cash out their racing tickets. After 365 days guests can request a payout from the racing commission.

Who can I contact at American Greyhound Racing on other questions not answered here?

Guests can fill out the Contact Us form and a member of American Greyhound Racing will be happy to answer any questions.